We are looking for a Hotel Reception agent to serve as our clients' first point of contact and manage all aspects of their accommodation.
Hotel Front Front Desk Agent responsibilities include registering guests, managing reservations and providing information on rooms, rates and services. If you have a knack for customer service and work experience in the hospitality industry, we'd like to meet you.
Ultimately, it will help create a memorable and enjoyable stay for our guests.
Responsibilities
welcome guests upon arrival and assign rooms
Provide information about our hotel, available rooms, rates and services
Respond to customer complaints in a timely and professional manner
Keep updated records of reservations and payments
Perform all check-in and check-out of tasks
Requirements
Work experience as an agent Hotel Reception, Receptionist or similar role
customer service attitude
Excellent communication and organization skills.
Graduate in hotel management.
Interested candidate should send his CV / CV by email.
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